Delivery Costs - UK, Europe & R.O.W:
Below are our current up-to-date flat-rate delivery prices for the UK, Europe and R.O.W.
|United Kingdom||Royal Mail No Tracking||£2.35|
|United Kingdom||Royal Mail Tracked / Signed For||£3.75|
|United Kingdom||Orders Inc Grab Bags & Notepads / Coasters / Accessories Royal Mail No Tracking||£3.00|
|United Kingdom||Orders Inc Grab Bags & Notepads / Coasters / Accessories / Planner Boxes Royal Mail Tracked||£3.75|
|Europe||Airmail No Tracking||£7.00|
|Europe||Tracked & Signed For||£13.00|
|Europe||Orders Inc Grab Bags & Notepads / Coasters Airmail No Tracking||£8.00|
|Europe||Orders Inc Grab Bags & Notepads / Coasters / Planner Boxes Airmail Tracked & Signed For||£14.00|
|Rest of World||Airmail No Tracking||£8.00|
|Rest of World||Tracked & Signed For||£13.50|
|Rest of World||Orders Inc Grab Bags & Notepads / Coasters Airmail No Tracking||£9.00|
|Rest of World||Orders Inc Grab Bags & Notepads / Coasters / Planner Boxes Airmail Tracked & Signed For||£14.50|
Tracked / Signed For:
Choosing and paying for any ‘Tracked / Signed For’ shipping service does not guarantee next-day delivery. Please see our current processing order time scale at the bottom of this page. We aim to dispatch within the time frame stated at the bottom of this page or at the top right-hand side of our home page after receiving payment, but this is not guaranteed, especially during sales periods (seasonal holidays etc) due to higher volumes of orders, please see the bottom of this page for current dispatch times.
Your World Of Colour accepts no responsibility for items lost in the post, we will forward you all proof of postage for you to claim with your delivery service. ONLY if you have upgraded to tracked/signed for delivery and the item goes missing we will replace and only once a period of 90 working days has passed we can initiate a claim with royal mail. Please note *Royal Mail is delivering without a signature even this far through covid in 2023, with that said if tracking shows delivered we will not replace “missing” items as with the terms above.
If selecting Tracked / Signed for your order will be posted 2nd Class recorded/signed for, we reserve the right to upgrade this to Tracked 48 at our own discretion/costs (However this does not guarantee orders will be received in 48 hours).
If selecting Tracked/signed for your order will be posted International Tracked and signed for.
How Long Will My Order Take To Get To Me:
As a guide Royal Mail States:
- United Kingdom: 3-21 business days – *Covid19 delays anywhere up to 30 business days
- Europe: 5-21 business days – *Covid19 delays anywhere up to 90 business days
- North America: 2-4 weeks – *Covid19 delays anywhere up to 90 business days
- Australia, New Zealand and Oceania: 3-6 weeks – *Covid19 delays anywhere up to 90 business days
**These are estimates I cannot control Royal Mail. Often orders are received much more quicker**
When your order has left us, Royal Mail states items can now take up to 14 Business days to arrive BUT will not be considered as lost until 21 business days after the due date */** as stated above.
If you weren’t aware your order is being shipped from the UK, Royal Mail international standard can take up to 15 Business days to arrive and can be delayed because of varying factors and is not classed as lost until 90 Business days after the item’s due date */** as stated above. – For all International orders that have shipped from us on, before and after the 1st of November 2020 unfortunately, there are significant delays out of our control all we can ask is your patience.
Whilst Your World of Colour remains open and processing orders as usual to the UK. The United Kingdom is not currently in national lockdown for Covid-19, I, however, will continue to ship once a week, please be aware of the fact shipping itself is very much affected globally even 3 years on and it is likely your happy mail will be slower in reaching you. This, unfortunately, is out of my control. Currently, the UK is seeing UK-to-UK mail taking up to 3 weeks, the UK to international anywhere from 1 week to 12 weeks, this is out of our hands.
My Address Is Incorrect, What Can I Do?
Please ensure your shipping address is correct as we use Royal Mail Click & Drop which automatically inputs addresses direct from this website. If you notice an error and have already placed an order please contact me via e-mail asap within 1 hour of placing an order! If I have already dispatched your order after this time frame and your address is incorrect I will not take responsibility for this error.
Customs & Import Charges:
Your World Of Colour is NOT responsible for any additional charges such as tax, import duties and customs charges which may be levied. If you are unsure please check your country’s import and customs regulations. EU & International Customers, VAT is NOT Collected currently at checkout so you may be liable for additional costs when your package reaches your country.
Due to order volumes, we DO NOT Combine orders and we also DON’T combine the Website with Etsy orders as requested – sorry!
Occasionally orders do get returned to us due to various factors (if your shipping address is incorrect if USPS / Royal Mail are unable to forward if you have moved etc). Where this happens we reserve the right to recharge your shipping fees should you wish for us to resend. Please note* If an order is returned to us with a NIXIE label from the USA we will not be liable for a refund – you have the option to repay shipping or forfeit your order. Please ensure your shipping address is correct. If for any reason your order is returned to us as (all outgoing mail has a return label) we will contact you.